Water Rates

How often are we billed?

If you are on a metered supply, you will be billed twice a year, every six months. Reading occur for all water supplies in May and November each year.


What are the water charges?

Your water account is based on the consumption measured through your water meter, multiplied by the price per cubic metre (1,000 litres) as listed below.

Also included is a fixed charge for each meter, which is split between the two billings per year. This charge is for each meter, except the Ranginui Rural Water Supply, where the charge applies only to the first meter on each property.

Water charges effective from 1 July 2011 (including GST) are:

Water Supply Scheme Water Charge per Cubic Metre Water Meter Charge
Arohena Rural Water Supply  



Ranginui Rural Water Supply  



Tihiroa Rural Water Supply  



Waipa Rural Water Supply  



Otorohanga Water Supply Rateable properties


  Non-rateable properties


  Property outside Otorohanga Community


  Non-rateable inside Community  


  All connected properties  


Kawhia Water Supply Within Community


  Outside Community


  All connected properties  


Properties within Kawhia that would have been liable for a Development Contribution in respect to the Kawhia Water Treatment Plant Upgrade will also be charged an Peak Season Water Meter Charge. This covers all consumption during the period from 20 December until 20 February the following year. This charge is $11.75 for each cubic metre used during the period.


My account seems too high?

If you think your water account is unusually high, then it is possible that you may have a leak. One of the easiest ways to determine this for yourself is to take a reading before going out at a time when no-one will be home for a period of at least 2 hours, and then taking another reading as soon as you get home. An increase in the reading over that time frame suggests that water has passed through the meter, and their could be a leak on your side of the meter. If this is the case then you may want to call a plumber.

If this test does not indicate an increase in the meter reading, then it is likely that the increased usage is due to a change in the household. Changes of circumstances can have an impact on yuour water usage, so you may want to consider if there have been any significant changes since the previous billing.

If you still believe that the reading is too high, then you can contact us to perform a second reading.