Please see the below news articles:
A testing station will be operating in Ōtorohanga township from 10am - 12pm, Monday to Sunday, at the Ōtorohanga sports club carpark, Island Reserve, Orahiri Terrace.
We encourage anyone who may have symptoms to have a test.
ŌTOROHANGA VACCINATION CLINIC DETAILS
MOBILE DROP-IN CLINICS
ON-GOING VACCINATION CLINC IN ŌTOROHANGA
DATE & TIME:
HOW TO BOOK ONLINE (preferred option):
HOW TO BOOK OVER THE PHONE:
Our council office will open on 22 November 2021 for reduced hours. We will be operating a 'one in, one out' system.
You can still contact us on 07 873 4000 or email [email protected]
REFUSE AND RECYCLING
Our pool will be closed until further notice.
Our public toilets are open.
Our playgrounds are open.
Council owned recreational green spaces and walkways are open. Please be responsible when using these areas and maintain social distancing protocols (e.g. Stop bank pathway, Ōtorohanga Domain, Island Reserve, Bob Horsfall and Rotary Park, Aotea foreshore, Omimiti Park).
For any queries relating to our community facilities, please call Jared le Fleming on 07 873 4320.
LAWN MOWING AND GARDENING
Council lawn and garden maintenance will continue normal operations under Alert Level 2 in both Ōtorohanga and Kāwhia.
We will be opening Ōtorohanga Library on Monday 22 November from 10am - 2pm.
While there are still rising numbers of active cases in the town, the Ōtorohanga Library will operate under reduced hours and limited services.
Click and Courier will continue to be available for those members who would rather not be out in public spaces at this time. We will also offer a Click and Collect for members who may be available to collect items already selected for them. Click and Collect must be organised via a call to the library for a pickup time.
No library programmes will be running at this time.
We ask anyone accessing the library to follow the instructions of the library staff. There will be layout designs in place to help reduce the potential exposure of COVID19.
We will continue to monitor the presence of COVID-19 within our community and adjust our operations as appropriate to ensure the health, safety and wellbeing of all our library customers.
Kāwhia Library will remain closed until we are confident there is no ongoing risk of community cases in the town. In the meantime, Click and Courier services are available to any library members in the District.
Library Click n Courier
With the lockdown continuing we have looked at ways we can offer our patrons library books. By now you may have read all you were able to get out prior to us having to close.
To that end, we are offering a free Click and Courier option. To opt into this, please use your Library Card and PIN to log into our catalogue online https://ent.kotui.org.nz/client/en_AU/otorohanga/?
Place holds on any books you would like delivered to your home (there is no change for this service) to a maximum of 10 books per member.
If you don’t know how to place a hold, please email us at [email protected] and ask for a guide, or go to our Facebook Page and view the webinar (link here).
Our team will be collecting books off the shelves, issuing them to you and couriering these to your home. Please do check that your address in the system is correct by clicking on the My Account link at the top right hand side of the screen. If your address has changed, please email us immediately to let us know so we can ensure your books get to you.
Please at this time, only place holds on books at our Ōtorohanga Branch, as we are only offering this service from Ōtorohanga at this time.
Also we have a range on online resources available 24/7. Follow the links on our Library website.
We are processing and issuing building consents from home, and we are happy to accept building consents and resource consents electronically - via email (if small enough), OneDrive or Dropbox. Please send these to [email protected].
We are now conducting building inspections at Level 2.
Please contact Perry Griffin on 021 247 2290.
After-hours noise control complaints will not be responded to, this service will resume in Level 1.
Roading will continue to do work for the safety of motorists. We will be working within the bounds of the contractor’s H&S rules that they have in place for themselves. We currently do not have any major contracts underway that will impact on road users and contractors.
We will assess any service requests lodged and respond to these within any Alert Level 2 requirements.
Council water staff are an essential service and will continue to work through Alert Level 2. Please phone through all requests for service to Council as normal, and staff will attend depending on the urgency.
For all enquiries, please call our Customer Service team on 07 873 4000.
Rates processing will continue as normal during this time. If you would like specific information about your account please email us on [email protected]
If you require any support services (including financial services or food parcels) - please visit the Ministry of Social Development website at https://www.msd.govt.nz/ or contact them on 0800 559 009.
There are also a range of support services available locally - you can find their contact details below:
INFORMATION FROM WORK AND INCOME
While this is a stressful time for all, depending on your situation, there are a range of ways Work and Income may be able to help you and your family. You don’t need to be on a benefit: help is also available to people on low incomes.
If you are in an Alert Level 3 area in the first instance, contact your Case Manager via phone or email. If you do not have a Case Manager, please contact the MSD contact centre on 0800 559 009 or get in touch via MyMSD.
If you have a face to face appointment at one of these sites, the Case Manager will complete the appointment via phone call.
All sites within the Alert Level 3 area are closed. This includes:
If you need financial assistance to buy food, call Work and Income on 0800 559 009. If you’re a client, you may be able to use MyMSD- my.msd.govt.nz
If you need assistance with accessing food, there are a few options available:
Food banks are available in the following areas for assistance:
Huntly Community Advice Referral Trust/Social Services
07 828 9500 or 07 855 1569
Tū Tangata Foodbank - 07 824 9358
Te Kauwhata and Districts Information and Support Centre
07 826 4303
Meremere Food Bank - 027 855 7617
The Salvation Army (Hamilton Central) - 07 834 7000
St Vincent De Paul’s (Vinnies) - 07 847 4044
Hamilton Combined Christian Food Bank- 07 856 2520
Surfside Community Services - 07 825 7543 or 027 443 3154
Otorohanga Food Bank - 07 873 8156
Combined churches Food Bank - 07 871 6506
Te Kuiti Food Bank - 021 254 6868 or 021 703 008
Te Kuiti Korowai Trust Food bank- 027 674 2073 or 07 878 7311
Accessing other assistance:
For more information on the following visit: www.workandincome.govt.nz/covid-19
If you’re sick, or need time off work because of COVID-19, or if you’re being tested for COVID-19, it’s important you stay home until your results come back.
Talk to your employer about these support options. Employers can find out more details and how to apply through the Work and Income website.
COVID-19 Wage Subsidy:
Talk to Work and Income about how they may be able to help
Contact Work and Income on 0800 559 009 orwww.workandincome.govt.nz
We can also help you look for work or training and help with the costs of getting started in a new job.
ALERT LEVEL TWO - WHAT IT MEANS FOR YOU
Please visit the Unite Against Covid-19 website for the most accurate information on Alert Level 2 restrictions, this can be found here.
We will update you with any changes to the above services as the lockdown levels change.
Thank you for your understanding and cooperation, stay safe Ōtorohanga.