Terms & Conditions - Online Transactions
Certain transactions with Ōtorohanga District Council (the Council) can be done online through the Council's website. All such transactions are subject to these terms and conditions as well as the Council's Website Terms of Use. The Council may vary these terms and conditions from time to time without notification and it is your responsibility to ensure you are familiar with them.
Payment convenience fees
Processing fees for online credit card payments are added to your payment amount - 1% of the transaction or $1, whichever is the higher for credit card processing by Council's bank. These will not be itemised on your bank statement, but included in the transaction total. Ōtorohanga District Council receives no part of these fees.
Other payment methods
We have several other payment options if you prefer not to make payments online.
Use of Online Transactions
The Council makes online transactions available for your personal and/or internal business purposes. You may use information provided to you through your online transactions solely for your personal and/or internal business purposes, provided that you do not remove any proprietary rights notices, do not modify the information or make it available to third parties through a networked computer environment and do not make any additional representations or warranties regarding the information.
Information and Privacy
You hereby authorise the Council to receive and collect information about you (including information about your online transactions) from time to time through the Council website. Any such information collected will be treated in accordance with the Council's Privacy Statement. The Council may only disclose information about you (including your identity) to a third party if the Council is requested to do so in the course of a criminal or other legal investigation, if you have authorised such disclosure, or if the Council determines that disclosure is necessary in connection with any complaint regarding your use of the site. For further information on your privacy rights please view the Council's Privacy Statement. [link to privacy statement]
Accounts
Certain online transactions offered by the Council may require a login ID and password for verification of your identity. You agree that all information provided to the Council by you in relation to your account shall be current, complete and accurate. Your use of a Council account is subject to these terms and conditions as well as the Council's Website Terms of Use. [link to website terms of use]
Password Security
If you are required to select a password, the Council recommends the password you select should not relate to any readily accessible data such as your name, birth date, address, telephone number, driver's licence, licence plate or passport. Nor may it be an obvious combination of letters and numbers, including sequential or same numbers or letters.
You are entirely responsible for maintaining the security of your login ID and password, and for all activity which occurs on or through your account, whether authorised or unauthorised, including use by current and former employees if you are a corporate entity.
You should change your password immediately if you believe that your login ID and password have been used without authorisation and advise the Council of this. The Council shall not have any liability for your failure to comply with these obligations.
Security
Online transactions are provided through a secure third-party website. However, you acknowledge and agree that internet transmissions are never entirely secure or private, and that any message or information you send to or through the Council website and while using online transactions (including credit card information) may be read or intercepted by others, even where a website is stated as being secure.
The Council shall have no liability for the interception or 'hacking' of any data through the Council website or any other website by unauthorised third parties.
Your Warranties
In using any Council online transactions, you represent and warrant that you are over 18 and have legal capacity to contract in New Zealand. If you are using a credit card to process a transaction, you represent and warrant that the credit card is issued in your name and that you shall pay to the issuer all charges incurred while using online transactions. If you are using a Council account, you represent and warrant that you are authorised to use the login ID and password allocated to such account.
Accuracy of Transaction Information
Before completing an online transaction with the Council, you will be presented with confirmation screens verifying the transaction details you wish to process. It is your responsibility to verify that all transaction, credit card/account information and other details are correct. You should print the transaction confirmation for future reference and your files. The Council shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of any online transactions, or for loss of data or information caused by factors outside of the Council's control.
Limitation of Liability
Except as expressly prohibited by law, in no event will the Council be liable to you for any direct, indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where the Council has been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, the Council is found to be liable to you for any damage or loss which arises as a result of your use of the website, the Council's liability shall not exceed the dollar amount of the transaction that formed the basis of the damage or $100.00, whichever is the lesser.
Right to Suspend, Alter or Cancel Service
The Council shall be entitled at any time, without prior notice or any liability to you, to cancel or suspend any or all online services and/or to substitute alternative services, which may or may not be interactive or transactional in nature.
Specific Service Terms and Conditions
The Customer acknowledges that certain online transactions made available or offered by the Council from time to time may be subject to specific additional terms and conditions, and agrees to review and comply with any such additional terms and conditions. Access and use of any online service shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service.
Jurisdiction
These terms and conditions and the online services they cover are governed by New Zealand law. The New Zealand Courts have exclusive jurisdiction over any matter in connection with the online services and these terms and conditions.
Disclaimers
Your use of this website and subsidiary websites is subject to the following terms and all applicable laws. By accessing and browsing this website and subsidiary websites, you accept, without limitation or qualification, these terms.
Ōtorohanga District Council may modify, alter or otherwise update the terms applicable to this website and subsidiary websites from time to time, with or without notice, and you agree to check these terms and conditions and to be bound by such terms as are in effect at the time at which you access this website and subsidiary websites
In these terms:
- references to this website and subsidiary websites includes all pages of, and all information and material on, this website and subsidiary websites, including, without limitation, text, images, graphics, layout, look-and-feel and any other information contained on or in this website and subsidiary websites (collectively, ‘content’) and all transaction processing services available on or via this website and subsidiary websites ('transaction processing services’)
- references to the use of this website and subsidiary websites include access to this website and subsidiary websites.
You may not attempt to gain unauthorised access to any portion or feature of this website and subsidiary websites, or attempt to obtain any materials, information or documents through any means not purposely made available by Otorohanga District Council, including, without limitation, hacking, password mining or otherwise accessing data without prior express authorisation. You may not test the vulnerability of this website and subsidiary websites, or seek to trace any information on any other user of this website and subsidiary websites. You agree to comply with all applicable laws and with these terms and conditions at all times when using this website and subsidiary websites.
Governing law Use of this website and subsidiary websites and these terms shall be governed by the laws of New Zealand without reference to principles of conflict of laws. You agree to be bound by such laws and irrevocably agree to submit to the jurisdiction of the courts of New Zealand in connection with the interpretation or application of these terms. Those who choose to access this website and subsidiary websites from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Copyright
Information on this website and subsidiary websites is owned or otherwise provided by Ōtorohanga District Council.
All material on this website and subsidiary websites, including, without limitation, text, images, graphics, layout, look-and-feel and any other information contained on or in this website and subsidiary websites (collectively, 'content'), is subject to copyright and other proprietary rights, including but not limited to the Copyright Act 1994 (New Zealand) and international copyrights, trademarks or other intellectual property rights and laws.
Unless otherwise stated, copyright in the content and behaviours of this website and subsidiary websites is owned by or licensed to Ōtorohanga District Council. Ōtorohanga District Council authorises you to access and view content on this website and subsidiary websites, print individual pages and download a single copy of the material of this website and subsidiary websites for your personal, non-commercial use.
You can reproduce this copyrighted material free of charge without further permission, as long as you:
- reproduce the material accurately
- do not use the material in a derogatory manner or a misleading context, and
- acknowledge the source and copyright status of the material
Trademarks, logos and service marks (collectively, 'marks') displayed on this website and subsidiary websites are registered or unregistered Marks of Ōtorohanga District Council or others, are the property of their respective owners, and may not be used without prior written permission of the owner of such marks.
Privacy
If you have any concerns regarding privacy issues, please contact us.
Personal information provided to Ōtorohanga District Council may be held, used and disclosed by Council in the following ways:
- to enable Council to communicate with you for Council purposes
- to enable Council to provide you, or have provided to you advice and information concerning products and services that Council believes may be of interest to you
- to enable Council to administer and maintain its records and carry out its required functions
This includes the release of consenting documentation online for public access, such as a Building Consent which is public information under the Building Act 2004 and the Local Government Official Information and Meetings Act 1987. This will include personal information on the consenting documents.
Personal information collected by Council will be held by Council, whose address is 17 Maniapoto Street, Ōtorohanga.
You have the right under the Privacy Act 1993 to obtain access to and to request correction of any personal information held by Council concerning you.
Website use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (for example, your computer or mobile phone). These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you.
There are two types of cookie you may encounter when using this site:
- First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
- Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site.
Some third-party tools used on this website, such as Google Maps, may set additional cookies. The council has no control over cookies set by third parties and assumes no responsibility for them.
How to refuse or delete cookies
You may refuse the use of cookies and delete any cookies that are already stored on your computer by selecting the appropriate settings in your browser. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.
Instructions on how to delete and refuse cookies for various web browsers are available at www.allaboutcookies.org This is not part of our website, and the regional council is not responsible for its content.